Digital Legacy - Apple

Our lives now exist across thousands of digital moments: photos shared with family, messages exchanged with friends, documents stored in the cloud, and accounts that record our work, interests, and memories. Together, these form our digital legacy, the collection of digital assets and digital presence that represent who we are online.

Apple

Apple devices and services often store large volumes of personal data — photos, messages, notes, files, device backups and more. Planning ahead lets you decide how that information will be handled if you pass away or become incapacitated.
You can use Apple’s built-in tool to nominate someone you trust (a “Legacy Contact”), or your family can request access or deletion of your Apple Account after death.

Add a Legacy Contact

Starting in iOS 15.2, iPadOS 15.2 and macOS 12.1, you can appoint a Legacy Contact for your Apple Account.

Here’s how it works:

  • Your Legacy Contact can access certain data stored in your Apple Account (photos, messages, notes, files, device backups) after you pass away.
  • Certain items cannot be accessed by the Legacy Contact: purchases such as movies, music, books, subscriptions and data in Keychain (passwords, payment info, passkeys).
  • You can designate more than one Legacy Contact, and they don’t need to have an Apple device or Apple Account themselves.
  • When you set up a Legacy Contact, you generate an Access Key which your Legacy Contact must have, along with your death certificate when they request access.
📝‍ Note: Make sure you create and store the Access Key somewhere safe (print, screenshot or PDF) and ensure your chosen contact knows about it and their responsibilities.

Requesting Action After Someone Dies

If a loved one passes away and you need to access or close their Apple account:

  • If a Legacy Contact was set up: The contact uses the Access Key + the deceased’s death certificate to submit a request. You can start this via Apple’s official “Digital Legacy – Request Access” portal.
  • If no Legacy Contact was designated: Apple may accept requests from immediate family members or legal representatives. Documentation may include a court order or similar proof of authority, and requirements vary by country/region.
  • Note: Devices tied to the Apple Account may require Activation Lock to be removed — such devices may need to be restored to factory settings before another Apple Account can be used.
⚠️Warning: If a device is locked with a passcode and you don’t know the passcode, Apple cannot unlock the device without erasing it.
⚠️Warning: If you request account deletion of the deceased account, you may lose all data permanently and it may not be recoverable later.

Download free digital planner

Start planning your digital legacy with our free legacy planner.

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Forevermore’s Tip

When you’re preparing your digital legacy, include the following for Apple in your plan: