Our lives now exist across thousands of digital moments: photos shared with family, messages exchanged with friends, documents stored in the cloud, and accounts that record our work, interests, and memories. Together, these form our digital legacy, the collection of digital assets and digital presence that represent who we are online.
X does not offer a “memorialised profile” status in the way some other platforms do. Instead, the option is to request the account be deactivated after death or in cases of incapacity.
You’ll need to work via official forms and provide documentary proof.
If the account holder has passed away, X will cooperate with either a person authorised to act on behalf of the estate or a verified immediate family member, to remove (deactivate) the account.
You’ll be required to submit:
📝 Note: X makes clear: “We are unable to provide account access to anyone regardless of their relationship to the deceased.”
If the user is alive but incapacitated (medical condition or other reason) and unable to manage their account, X may allow the person authorised to act on their behalf to request deactivation.
Documentation required includes:
⚠️Warning: Deactivation is the only path — unlike some platforms, X does not offer dedicated “legacy contact” or “memorialised” statuses (at least not publicly documented).
Start planning your digital legacy with our free legacy planner.
When you’re planning your digital legacy in relation to X: